SHIPPING & REFUND POLICY

SHIPPING POLICY

We are packaging our rugs specially.With special protected boxes,your ordered rug cant be damage in delivery process.Protected boxes and package system is our main policy for the shipment.

Ordered products sending with International Courier Services.We have several Courier Company partners.Their services depend of the distance.

We prefer to work with best courier service for your destination.

Orders shipping 1 to 2 business day.Tracking number is sending buyer by email.

All our shipments are EXPRESS SERVICE and FREE OF CHARGE.

We ship Internationally and FREE OF CHARGE.

REFUND POLICY 

We always need you to like your ordered pieces.But if you are unhappy for your purchase,you can return that purchase within 7 calendar days of receiving your shipment.

Once your return is arrived to us in good condition,with original package and unused,we will process the refund minus a nominal 25 USD per rug or kelim,and 10 USD per pillow case.

If you payed taxes while you were receiving your purchase,we are not responsible for the taxes and these taxes cant refund by us.

Please note that returned rugs,kelims and pillow cases must be undamaged and should be in sellable condition in order to be eligible for refund.

If the return complies all conditions,Rustique Deco Istanbul will pay your money back in 14 days.

RETURN ADRESS:

Visnezade Mah. Armagan Sok.No:22/13     34330 Besiktas-Istanbul-Turkey